IMPORTANT INFORMATION

LivingSocial recently experienced a security breach on our computer systems that resulted in unauthorised access to some customer data from our servers. We are actively working with the authorities to investigate this issue.

The information accessed includes names, email addresses, the date of birth of some users, and encrypted passwords; technically 'hashed' and 'salted' passwords. We never store passwords in plain text.

Two things you should know:

1. The database that stores customer credit card information was not affected or accessed.
2. If you connect to LivingSocial using Facebook Connect, your Facebook credentials were not compromised.

The security of your information is our priority. We always strive to ensure the security of our customer information, and we are redoubling efforts to prevent any issues in the future.

Please note that LivingSocial will never ask you directly for personal or account information in an email. We will always direct you to the LivingSocial website – and require you to login – before making any changes to your account. Please disregard any emails claiming to be from LivingSocial that request such information or direct you to a website that asks for such information.

If you have additional questions about this process, the "Create New Password" button on LivingSocial.com will direct you to a page that has instructions on creating a new password and answers to frequently asked questions.

We are sorry this incident occurred; please rest assured we are doing everything possible to understand how this happened and ensure that no similar incident happens again in the future.

Sincerely,
Tim O'Shaughnessy, CEO